Jierra may collect your name, email address, phone number, delivery and billing addresses, order details, payment references, account information, device information, IP address, and interactions with our website, forms, customer care, and marketing communications. Payment card details are handled by our payment providers and are not stored directly by Jierra.
We use your information to process and deliver orders, manage your account, provide customer support, prevent fraud, improve our products and website, comply with legal obligations, and send updates or offers when you have permitted us to do so.
We may use cookies, analytics tools, advertising pixels, and similar technologies to keep checkout working, remember preferences, understand store performance, and measure campaigns. You can manage cookies through your browser, though disabling essential cookies may affect store functionality.
We do not sell personal information. We share only what is necessary with trusted providers supporting payments, shipping, hosting, email, analytics, fraud prevention, and customer care. We use reasonable safeguards, but no internet service can guarantee absolute security.
You may ask to access, correct, or delete your personal information, or opt out of marketing. Certain order, payment, tax, fraud-prevention, and legal records may need to be retained.
For privacy questions, contact Studio Jierra at support@studiojierra.com or through our Contact page.